Legal & policies
HATTOD Legal Center
Public policies and service rules for customers, riders and partners.
Terms of Service
General rules for using HATTOD services.
Privacy Policy
How personal information is handled.
Customer Terms
Customer responsibilities and booking conditions.
Rider Terms
Operational terms and minimum standards for approved HATTOD riders.
Cancellation Policy
How cancellations and applicable charges are handled.
Prohibited Items
Items HATTOD does not accept for delivery.
Legal notice: These policies apply to HATTOD delivery operations and may be updated as service areas, rates, regulatory requirements and final business-registration details are completed. Before public commercial launch, publish the final registered business name, business address, support email and phone number on the Contact and Legal pages.